Most law firms land between 2% and 10% of gross revenue, and the U.S. Small Business Administration has long suggested 7-8% for companies under $5 million. Personal injury firms in contested markets often run 10-20% or higher. But the percentage is the wrong place to start — it describes what firms do on average, not whether it works.
The published ranges converge, and they vary by practice area more than by firm size.
A percentage tells you what to spend. It tells you nothing about whether the spending is working. Unit economics does both.
What a signed case is actually worth to the firm after costs, by practice area. Most firms have never calculated this precisely, which is why budget conversations go in circles.
Total marketing spend divided by signed cases, per channel. This is the number that tells you which channel to cut and which to fund.
Whatever you can spend to sign a case while staying comfortably under its value is your real budget. If that number is below your current spend, the answer is not to spend more.
Every published benchmark measures spend across search, paid and traditional channels. None of them account for a channel that now sits ahead of all three.
A free 30-minute diagnostic. You leave knowing what assistants say when someone asks who to call in your city — whether or not we work together.